Frequently Asked Questions
1. Why should I have my blood tested?
A serious medical condition such as prostate cancer, diabetes or heart disease can exist without symptoms. Detecting these diseases as early as possible is absolutely critical to a successful recovery. A simple blood test can provide initial warnings that indicate what is happening and assist you in defining and diagnosing the problem. Frequent testing can help you easily monitor your health by establishing a baseline that you can easily track.
2. Do I have to see a Doctor to get tested?
You do not need to see a Doctor to order the actual blood tests. We refer to the same labs as hospitals and physicians use, which are CLIA certified and regulated by all appropriate national and state governmental agencies. Our tests are all reviewed and submitted by our licensed medical staff. Our test panels have been designed and approved by our Medical Director who is a Board Certified physician. To learn more about our medical director, click here.
3. I do not feel sick, should I still get tested?
Diseases can be present without symptoms, so consistent testing could provide for early detection which could possibly save your life.
4. Do I need an appointment?
No, you do not need an appointment. Once you purchase your test you will be directed to a lab that is closest to you without having to make an appointment.
5. What are the instructions to be followed before testing?
Depending on the test or tests that are in your panel determines whether there are any special instructions. You will receive this information with your confirmation notification.
6. Should I continue to take my medications before testing?
You should always take any medications that are prescribed by a doctor.
7. Do I need to be fasting?
Yes. It is recommended that you avoid food and liquids for a minimum of 8 to 10 hours before your test, however not all tests require fasting. You should review and follow any specific test requirements before each test.
8. How will I receive my test results?
After completing your lab process, your test results will be automatically sent to us for review by our medical professionals. Once we review your results you will be notified by email, SMS (short message system), or phone and you will be told to log into our secure patient area to access your test results.
9. Are the test results accurate?
All testing is done by leading national laboratories that are fully accredited and licensed at the state and national level, which allows for the greatest accuracy within the parameters and limitations of current technology.
10. Are the results confidential?
Yes. We respect your privacy and maintain strict confidentiality, our Lab Direct process helps to establish the highest level of confidentiality and security.
11. Will I be able to read and understand the results?
Yes. All test results include normal reference ranges, and will highlight abnormal values and place them in an out of range column. A detailed explanation of tests offered can be viewed on the site and you can contact one of our medical staff if you have any additional questions.
12. What if there are abnormal results?
All abnormal results (out of normal range results) should be discussed with your primary care physician.
13. Will I be able to consult with a medical professional about the results?
You may contact GHI via email or by phone and speak with one of our licensed medical professionals. We are a non-diagnostic company and all our services are provided as Preventative Health Services. All results should be reviewed by your primary care physician.
14. Will a Doctor review my results?
All results will be reviewed by GHIs licensed medical professionals. We recommend that all results be reviewed by your primary care physician as well.
15. When will I get my results?
You can expect to review and print your results within 42 to 72 hours after visiting the lab; however, some specialty tests may take longer.
16. Is any of this testing covered by my health insurance or Medicare?
GHI does not file insurance claims however some insurance plans have allowances for prevention or wellness benefits. Please contact your insurance provider for this information. GHI will be happy to supply the necessary codes so you can file for reimbursement. Medicare is not accepted.
17. Where do I go to get my blood drawn?
You will be provided a list of the closest patient service centers that are located within your area.
18. What is a patient service center?
This is a Laboratory Draw center where you will go to have a professional phlebotomist draw your blood or take your urine.
19. May I order all tests online?
Yes, all of the tests offered by GHI Lab Direct are available online.
20. Can I have a copy of my results sent directly to my doctor?
GHI provides a convenient and easy to use system allowing you to access your results on our secure website. We encourage you to print out these results and review them with your doctor.
21. Can I get tested today?
You can be tested the same day that you order, providing it is during the Patient Service Center hours of operation.
22. Is my order refundable?
Due to our detailed medical policies and procedures once the lab requisition is created by our medical department and sent to you, the lab test order is NON-REFUNDABLE.
23. Why are the tests offered here so much lower in price than at the actual laboratory or doctor's office?
We are a high volume testing provider so we have the ability to offer these tests at a much lower price to the general public.
